Last updated: 6/23/2025
Last Updated: 6/23/2025
1. Acceptance of Terms
By accessing or using the moving job bidding platform located at https://v0-bid-app-with-stripe.vercel.app (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
Our platform connects customers who need moving services ("Customers") with professional movers ("Movers") through a bidding system. Customers can post moving jobs for free, and Movers can submit bids for free. Contact information is revealed to Customers upon payment of a $5 connection fee.
3. User Accounts and Eligibility
3.1 Account Creation
- Users must create an account to access certain features
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to use this Service
3.2 Account Types
- Customer Accounts: For individuals or businesses seeking moving services
- Mover Accounts: For licensed moving companies and professional movers
4. Customer Terms
4.1 Job Posting
- Customers may post moving job requests at no charge
- Job postings must be accurate, complete, and not misleading
- Customers must provide sufficient detail for Movers to submit informed bids
- We reserve the right to remove job postings that violate these Terms
4.2 Connection Fee
- A $5 fee is required to access Mover contact information and finalize connections
- Payment must be made through our secure payment processor
- The connection fee is non-refundable once contact information is revealed
- Payment of the connection fee does not guarantee service completion
4.3 Customer Responsibilities
- Verify Mover credentials, licenses, and insurance independently
- Communicate directly with Movers regarding service details
- Pay Movers directly according to agreed terms
- Provide accurate pickup and delivery information
5. Mover Terms
5.1 Bidding Process
- Movers may submit bids on posted jobs at no charge
- Bids must be accurate and reflect actual service costs
- Movers cannot modify bids once submitted unless explicitly allowed
- Multiple bids on the same job are permitted
5.2 Mover Requirements
- Must maintain valid business licenses as required by local law
- Must carry appropriate insurance coverage
- Must provide accurate business information and credentials
- Responsible for all services provided to Customers
5.3 Contact Information Disclosure
- Contact details remain hidden until Customer pays connection fee
- Once revealed, Movers must respond to Customer inquiries promptly
- Direct communication and service arrangements are between Mover and Customer
6. Prohibited Uses
Users may not:
- Provide false, misleading, or inaccurate information
- Use the Service for illegal purposes
- Attempt to circumvent the connection fee system
- Harass, abuse, or harm other users
- Post spam, duplicate listings, or irrelevant content
- Attempt to gain unauthorized access to other accounts
- Use automated systems to access the Service without permission
7. Payment Terms
7.1 Connection Fees
- All connection fees are processed through secure third-party payment processors
- Fees are charged in USD unless otherwise specified
- Payment confirmation is required before contact information is released
7.2 Refund Policy
- Connection fees are non-refundable once contact information is disclosed
- Refunds may be considered in cases of technical error or Service malfunction
- Disputes regarding actual moving services are between Customer and Mover
8. Privacy and Data Protection
8.1 Information Collection
- We collect information necessary to provide the Service
- Contact information is protected until connection fees are paid
- We do not share personal information with third parties except as outlined in our Privacy Policy
8.2 Data Security
- We implement reasonable security measures to protect user data
- Users are responsible for maintaining the security of their accounts
- We cannot guarantee absolute security of transmitted information
9. Limitation of Liability
9.1 Service Disclaimer
- The Service is provided "as is" without warranties of any kind
- We do not guarantee the quality, reliability, or availability of moving services
- We are not responsible for disputes between Customers and Movers
9.2 Liability Limits
- Our liability is limited to the amount of fees paid to us
- We are not liable for indirect, incidental, or consequential damages
- We do not assume liability for moving services performed by third-party Movers
10. Intellectual Property
10.1 Platform Rights
- The Service and its content are protected by intellectual property laws
- Users may not copy, reproduce, or distribute our proprietary content
- User-generated content remains the property of the respective user
10.2 User Content License
- By posting content, users grant us a license to use, display, and distribute such content
- Users represent that they have the right to grant such licenses
- We may remove content that violates these Terms or applicable law
11. Termination
11.1 Account Termination
- Either party may terminate accounts at any time
- We may suspend or terminate accounts for Terms violations
- Termination does not affect obligations incurred prior to termination
11.2 Effect of Termination
- Access to the Service will be discontinued
- User data may be deleted according to our data retention policies
- Outstanding payment obligations survive termination
12. Dispute Resolution
12.1 Platform Disputes
- Disputes regarding the Service should be directed to our support team
- We will make reasonable efforts to resolve disputes amicably
- Unresolved disputes may be subject to binding arbitration
12.2 Service Disputes
- Disputes between Customers and Movers are not our responsibility
- Users should attempt to resolve service disputes directly
- We may provide contact information but are not obligated to mediate
13. Modifications to Terms
- We reserve the right to modify these Terms at any time
- Changes will be posted on the Service with updated effective dates
- Continued use after changes constitutes acceptance of modified Terms
- Material changes may be communicated via email or platform notifications
14. General Provisions
14.1 Governing Law
- These Terms are governed by Wisconsin law
- Any legal proceedings must be conducted in Wisconsin courts
14.2 Severability
- If any provision is found unenforceable, the remainder remains in effect
- Invalid provisions will be modified to be enforceable while preserving intent
14.3 Entire Agreement
- These Terms constitute the complete agreement between parties
- No other agreements or representations apply unless in writing
14.4 Assignment
- Users may not assign their rights under these Terms
- We may assign our rights and obligations with notice
15. Contact Information
For questions about these Terms and Conditions, please contact us at:
MOVEPack
Email: stevenjames608512@gmail.com
Address: Madison, WI
Phone: (512) 865-7137
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.